Refunds
Get a Refund
We are completely committed to offering a high quality IPTV server at the lowest price possible. And if for any reason you feel that our products did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle 100% money back guarantee for 3 days. In other words, you can get your money back for any purchase made within the past 3 days.
What if you have a problem after using my subscription after the 3 Day Money Back Guarantee period over? and we can’t solve your problem with the IPTV, in this case, we will only get paid for the period that you used the IPTV (1 Month = 13 GBP) and we will refund the rest of your money.
For Example, You buy a subscription for 12 Months for 65 GBP, you only use the IPTV for 2 months and after that, you had a problem and you want to get a refund, in this case, we will get paid 26 GBP and we will refund 39 GPB you.
We also strive to make sure our customers don’t get stuck or give up on the process. If you are having any issues at all please contact us. We are a full-service provider and help with everything from generation to installation.
How to Request a Refund?
Please follow the instructions below for us to process your refund.
Fill in the contact form to request a refund.
The e-mail address should not be different from what you used when subscribing and buying our service.
The invoice number should be included.
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When will I receive my Order?
We process all the orders manually. usually it’s instantly delivered via email. Please don’t forget to check your junk folder as well. Please allow some extra time during peak times. Thanks
Magbox Trial
Please note: We don’t provide 7/15 Day pass for Magbox, Please buy a full monthly subscription for your Magbox in order to enjoy our service. Apologies for any inconvenience it may have caused.
How can i setup on my device?
You don’t need to be a tech savvy person to install our services. We will provide you with the complete instructions via email how to install and use it. It takes 10,15 minutes to setup then just login and start watching. If you face any difficulties just speak to our live support team and they will be happy to help.
Which devices do you support?
All you need is an internet connection, iptv for firestick, androidbox, smart tv, mag,iPhone, Apple tv or any other android supported device. You will need to install one of the supported app, Login using username and password provided in the email and start watching.
Where can i get the channel list?
Please see our upto date channel list at
Am I able to watch IPTV on several devices simultaneously with a single subscription?
Unfortunately, you won’t have the ability to do this. Using a single account for multiple connections can result in your IP address and username being blocked. With that said, you do have the ability to buy an additional connection for an extra fee.
Is the content displayed with high quality?
IP networks are optimized to use the best connections possible so users can receive high quality output. We maintain performance levels on our end to ensure the highest quality possible on a regular basis.
How can i add an additional device to a subscription?
Please select the number or users (upto 4) from the dropdown menu on the order page. For more than 4 users please talk to us for quote.
What is the amount of bandwidth used by the IPTV stream?
There are a couple of fundamental IPTV systems used to access content. IPTV systems can be channeled from a broadcast platform and displayed to multiple viewers simultaneously. IPTV systems can be used to offer VOD (video on demand). The system is accessed with a set-top box (along with relevant accessories).
What is IPTV?
In the modern era, there are plenty of ways television content can be watched, one of which is through IPTV (which stands for Internet Protocol Television). It is accessed by way of internet protocols, and the service can be used to synchronize telecommunications through broadband connections. In fact, any service that allows packet data can be utilized for IPTV.
Can I turn my television into a smart TV with an Android TV box device?
Sure. This is achievable since you can set up certain apps from the Google Play store, which will make your television somewhat interactive. Other apps can be used on your television, too, including iptv smarter pro, tivimate, flix iptv, uk iptv
A movie I’m watching often buffers. Why?
At times, you might endure buffering as a result of high traffic or slow speeds on the internet. If buffering issues are persistent, try holding down the “Pause” button for up to 15 seconds before resuming the movie. This often rectifies the buffering issue.
Why am I having buffering problems on some channels?
To begin with, inspect your router or modem and ensure they are plugged in. Restart both before reviewing the settings of each device that are running your IPTV subscription. If the problems persist, your ISP might be blocking traffic for IPTV. Try out another ISP connection to resolve this. The problems should end once you do.